Status of this draft
What is final, what is recommended, and what is missing
The sections describing what our service is and is not are written from the client brief and from what this website actually does, and they are accurate. The refund terms and the responsibility clause are recommended drafts, flagged where they appear, so the page can be reviewed as a whole rather than around gaps.
Still needed before launch: confirmation of the refund terms, whether treatment prices quoted by a partner clinic are held for any period, the registered entity name and ABN, the state or territory whose law governs these terms, and a lawyer's review of every clause.
What you are actually getting from us
Get Dental Implants is an information and introduction service. We are not a dental practice, we do not provide dental treatment, and we do not provide financial advice.
What we do is explain the treatments and ways people pay at a general level, match you with an independent partner dentist, and book your consultation. We do not prepare, check or lodge applications to the ATO for early release of super. We are paid by the partner clinic.
Using this website or sending an enquiry does not commit you to anything, and neither does speaking to a consultant.
Your agreement is with the clinic
When you book a consultation or proceed with treatment, the agreement for that care is between you and the partner clinic. We are not a party to it.
Partner clinics are independent businesses. They set their own treatment fees, make their own clinical decisions, and are responsible for their own care, their own staff and their own consent processes. Our standards for joining the list are published on
how we choose our dentists, and meeting them is not a warranty by us of any clinic's work.
Complaints about clinical care can be made to the clinic, to AHPRA, and to your state or territory health complaints body. We would also like to hear about it, because that is how a clinic stops being a partner.
The $75 consultation deposit
The $75 is taken by card on the consultant call, after your questions have been answered and once you decide to book. Nothing is taken when you send the form.
It covers the consultation itself: the examination, the X-rays and 3D scans, and the written treatment plan with itemised costs. There is nothing else to pay at that appointment.
Changing or cancelling your consultation
If you reschedule or cancel at least two business days before your consultation, the $75 moves to your new appointment or is refunded in full, whichever you prefer. If the clinic reschedules or cancels, the same applies, however much notice there is.
If you cancel with less notice, or do not attend, the $75 may be kept, because the appointment time was held for you. We will always look at the circumstances, and a genuine emergency is not treated as a no show.
Your consultant explains these terms on the call before the card is taken. None of them limits your rights under the Australian Consumer Law, including a remedy if the consultation is not provided as described.
Using the content here
Everything on this website is general information. It is not dental advice and it is not financial advice, and the
disclaimer sets that out in full.
We keep the content current and we date the pages that change, but information can go out of date and the linked source material, particularly the ATO's own pages, is the authority rather than our summary of it.
The text, design and images on this site belong to us or to the people we licensed them from. You are welcome to read, print and share pages for your own use. Republishing the content commercially, or presenting it as your own, is not on.
Do not use this website or its forms to send anything unlawful, to misrepresent who you are, or to attempt to interfere with the site or the people using it.
Who is responsible for what
Our responsibility, and where it stops
We are responsible for our own service: the accuracy of what we publish, the introduction we make, and the consultation booking we arrange.
We are not responsible for clinical care or treatment outcomes, which belong to the partner clinic that provides them, for decisions made by a finance provider, or for decisions made by the ATO or your super fund.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law, or under any other law that cannot be excluded.
Changes to these terms
We may update these terms. The date at the top of the page shows when they last changed, and the version in force is the one published here at the time.
Where a change affects something you have already booked or paid for, we will tell you rather than relying on you to notice a date.
Entity, contact and governing law
Recommended: the law of the state or territory where the business is registered, which is normally where it operates from. Still needed: the registered entity name and ABN these terms bind, and the published contact point for questions about them, which is the same one the
privacy policy needs.
